Service Desk Technician - Bloomington, Minnesota | CareerCircle
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Service Desk Technician

TEKsystems

02/23/2022

Posting ID: JP-002665717

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Bloomington, Minnesota
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There's currently a great long term Service Desk opportunity available with a company in Bloomington, MN. This will be an on-going contract which would be perfect for someone looking to stay with a company in the support space long term.

Description:

They have 150 users (12-20 of which are onsite at any given time – the rest are remote). Currently their Level 1 helpdesk is outsourced – but they are looking to insource because most users go around it. This person would take up to a dozen calls per day that range from someone walking up and needing help with zoom, a conference room set up, printer connections, outlook emails, etc.

Top Skills' Details

1. 1 year of technical support experience in a corporate environment

2. Windows, outlook, and printer connectivity knowledge

3. Proven customer service experience

Additional Skills & Qualifications:

This role is supporting lawyers so the right candidate would be confident and have “white glove” customer service personality.

Ability to work onsite, and wear masks as needed

Employee Value Proposition (EVP)

Professional culture

Long term ongoing contract

One of the top Law Firms for work for Work Environment

Small IT team, 120+ users - most of which are currently remote.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Jean Chambers

Phone: (410) 579-3072

Email: jchambers@careercircle.com

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