Customer Service Representative
Posting ID: JP-002431568
Answer inbound and make outbound calls to customers inquiring about customer's inquiries
Respond to voicemails, emails, and text messages with customers around questions
Service as first POC regarding the status of their title work
Promptly notifying the Title Specialist when missing items have been received
Call customers to inquire about missing information on titles
This position will be in the office
Top Skills Details:
Customer service, Customer service call center, Customer support, Chat support, Title insurance
Additional Skills & Qualifications:
2+ years of customer service experience
1+ years of experience working in a professional setting
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email firstname.lastname@example.org for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Recruiter: Connor Cox
Phone: (515) 657-5417