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Entry Level IT Support

TEKsystems

06/10/2021

Posting ID: JP-002161537

Full Time
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Description:

The manager is wanting someone with less experience, a potential college graduate who is has great interpersonal skills, who he can train. This person needs to be ambitious and have excellent customer service and communication skills. The idea is for this person to be in the Technical Analyst role for a while, go full time, etc. The other areas they support include Windows Server side, Security, and their Applications divisions – and want to see this person be able to move from the analyst role into something more technical - and see this as a place to grow their career.

Skills:

support, hardware, software, windows 10, end user support, customer service, troubleshooting

Top Skills Details:

support,hardware,software,windows 10,end user support,customer service,troubleshooting

Additional Skills & Qualifications:

This person will be supporting internal employees and sales reps on the road. From time to time, they may support their 11 locations across the company with escalated tickets.

• This will be 50% deskside support and 50% phone support.

• The ideal person will have deskside experience, but also needs to be comfortable with resolving tickets over the phone as well.

• The team closes about 1,000 tickets/month.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Natalie Weyandt

Email: nweyandt@teksystems.com

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