Collector $40-$60K - 1st Year Direct Placement
Posting ID: JP-002661605
A Collector and Account Representative will be responsible for collection activities such as contacting family members, Personal Representatives and Attorneys to gather estate information and negotiate payment arrangements on outstanding debt.
Individuals in this role will maintain professionalism, high customer service and empathetic focus to our collection approach. This is a SOFT collection process that will abide by the letter of the law for PROBATE collections.
Typical Outbound call, when person answers. You are not liable for these debts, John Doe has passed away and we are looking to recover the number of funds left on his credit card. Are you able to help settle this debt?
- Follow established policies, procedures, and training guidelines while making outbound calls to collect on deceased debt
- Meet daily collection goals and productivity standards
- Maintain queue of accounts with regular review, phone calls and miscellaneous follow-up work
- Conduct fact-finding conversations with individuals to locate estate information and identify potential money sources
- Establish payment arrangements with a sense of urgency and firm deadlines
- Skip-trace accounts according to established practices provided in training
- Assist in special projects as requested
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email email@example.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Recruiter: Danielle Peterson