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Strategic Engagement Manager

World Wide Technology

Posted Tuesday, December 20, 2022

Posting ID: 5000912655800

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Maryland Heights, Missouri
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Strategic Engagement Manager 

Why WWT?

 

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers. 

 

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 8,000 individuals and closed nearly $14 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the eleventh consecutive year!

  

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Strategic Engagement Manager to join our Strategic Resourcing team.  

 

Why should you join Strategic Resourcing?  

 

Our Strategic Resourcing team consists of business leaders with decades of experience in services management, IT resourcing, engineering, professional services and customer satisfaction. They’ve helped organizations of all sizes, across industries, find and vet talent, fill skills gaps and accelerate mission-critical outcomes. 

 

What will you be doing? 

 

The Strategic Engagement Manager will work with internal partners and customers to provide qualified staff for our Strategic Resourcing engagements.  Additionally, the manager will be responsible for developing a strategy and plan to handle future growth in the various technical verticals through capacity planning, training, and process improvement.  The successful manager will also provide leadership, mentorship, and guidance to the engineers as they execute their assigned engagements. 

 

RESPONSIBILITIES: 

  • Manage consultants who have been placed onsite with customers 
  • Onboarding, regular meetings and communication, status reports, etc.   
  • Function as the escalation path for ANY issues for both resources and customers 
  • Encourage use of WWT tools and processes, and encourage resource involvement with other teams within WWT
  • Responsible for staffing projects and managing utilization for customer engagements 
  • Capacity planning and forecasting for future engagements 
  • Coach and mentor engineering staff on PS best practices 
  • Consistently reinforce WWT and our Core Values
  • EM establishes solid relationships with the Customer & the Account Management teams 
  • Regular check-ins, manages issues/concerns, and provides feedback to customers and team members
  • Provide weekly status reports to sales account teams and customers 
  • Build relationships with entire sales cycle – CSE/CSE Managers, AM’s, Hiring Managers, etc.  
  • Grow the staffing business through continued displays of adding value to the customer.  Ascertain additional staffing needs or business opportunities and understand the customer environment, upcoming projects and client initiatives that WWT might be able to assist with.  Relay this to Managing Consultants and the Account Teams

QUALIFICATIONS: 

  • 5-10 years of Technical management experience, preferably in a Professional Services environment
  • Strong knowledge of and proven experience with outsourcing/managed service engagements
  • Experience in the staffing or recruiting industry a plus 
  • Proven experience interacting with large, enterprise clients 
  • Prior experience managing engineering teams or technical staff in a project execution capacity
  • Ability to work independently and solve customer-facing problems
  • Strong communication skills (written, verbal, and presentation)
  • Bachelor’s Degree or equivalent experience

Want to learn more about Strategic Resourcing? Check us out on our platform:WWT - Strategic Resourcing

 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

 

Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled

 

Preferred locations: West Coast - Pacific Standard Time Zone

 

Some WWT customers have a COVID-19 vaccine requirement. In order to work on projects for these customers, employees must be fully vaccinated or have an appropriate religious or medical accommodation.

 

 


Job Number: #22-2433

Posting Locations:

Maryland Heights, Missouri

Contact Information

Recruiter: Jean Chambers

Phone: (410) 579-3072

Email: jchambers@careercircle.com

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