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Customer Service Rep



Posting ID: JP-002147950

Full Time
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Currently looking for customer service reps to support their Consumer Relations department. This is not the typical department we support on a regular basis. This person will be emailing 75% of the time handling escalated issues. This person will be following up with customers about their warranties on the products. This person will be providing solutions and answers for the clients. The communication will be between clients and following up with internal employees to see if certain items are covered. They will be on the phone 25% of the time.


Customer Service, Bachelor, Billing, Order Support, Order Entry, MS Office

Top Skills Details:

Customer Service, Bachelor, Billing, Order Support, Order Entry, MS Office

Additional Skills & Qualifications:

HS Diploma required 1-5 Years of customer service experience (Any experience is good just looking that they have worked before, showed problem solving skills, attention to detail and analytical skills. Strong Communication Skills Strong Computer Skil

Experience Level:

Entry Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Jean Chambers

Phone: (410) 579-3072


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