FLOATING Patient Registrar

Job Location:   Minneapolis with regular rotation to remote clinics as business dictates 

Job Status:        Full Time - 40 hours/week 

Clinic hours may vary between 7:00 am and 5:00 pm based on business needs

We are seeking a motivated and talented Patient Registration Specialist to join our busy, fast paced specialty office. Come be a part in our patient’s lives and work for an organization that has consistently been named one of the area’s Top Workplaces. 

The Patient Registration Specialist plays a key role in creating a positive experience for our patients as the first point of contact when patients arrive to our clinics. This role is responsible for professionally greeting incoming patients, distributing paperwork, checking/entering insurance/demographic information, and processing co-pays/payments. They are also responsible for working collaboratively with clinic staff to help facilitate a smooth clinic flow and ensuring that patient's questions have been answered before leaving the clinic.

Job Responsibilities: 

• Welcome and register patients and visitors in a respectful and helpful manner 
• Gather and accurately enter demographic and insurance information into NextGen billing system
• Verify patient insurance eligibility by using Healthia and other online sources 
• Collect co-pays and patient payments 
• Enroll and educate patients on patient portal 
• Schedule follow up appointments as requested by providers
• Coordinate the scheduling of interpreter services for patients as needed
• Work closely and cooperatively with clinic staff to help facilitate a positive patient experience 
• Contact patients via phone for demographic and/or insurance information
• Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA
• Travel to remote sites based on business needs
• Assist patients and visitors with questions as needed

Job Requirements:  

• Patient registration in a medical setting preferred
• Previous medical insurance experience is beneficial 
• Ability to travel to remote clinics on a regular basis as business needs dictate 
• Ability to prioritize multiple tasks with frequent interruptions
• Deliver high quality customer service to external and internal customers 
• Ability to work efficiently and accurately in a fast paced environment 
• A team player with the ability to work independently 
• Ability to professionally work with patients of all ages, ethnicities, and backgrounds
• Minimum of a High School Diploma or equivalent

Benefits:

• Medical, Dental, and Vision Insurance
• Group Life and AD&D coverage 
• Company Paid Short and Long Term Disability coverage 
• Flexible Spending and Health Saving Account options
• 401(k) plan through salary deferrals 
• PTO and Paid Holidays

Minneapolis Open: 7:00 am – 3:30 pm

Minneapolis Closer: 8:00 am – 4:30 pm or until the last patient leaves

All other locations are typically 7:30 – 4:00 or until the last patient leaves OR 8:00 am – 4:30 pm or until the last patient leaves