Job Title: QA Technician

Job Description

As a QA Technician, you will play a crucial role in ensuring the quality of baked goods. You will be responsible for testing products, maintaining records, preparing sales samples, and handling customer returns, all while working in a dynamic and fast-paced environment.

Responsibilities

• Test Baked Goods: Collect samples from Frozen, Dry Mix, and Wet Mix products, ensuring sample composition matches production records and retrieving any missing ones. Weigh, measure, thaw, proof, bake/fry samples, and document results. Re-test out-of-spec products and put them on hold if issues persist. Re-test frozen samples after 3 months.
• Record Test Results: Enter data into the computer program and maintain accurate and legible records to be used in SQF and HACCP audits.
• Prepare Sales Samples: Support sales presentations and customer samples for the retail-ready bakery department, including required documentation.
• Handle Customer Returns: Hold returned products until quality disposition is determined. Re-test and document condition, then communicate results.
• Inspect production equipment and set up before runs begin for the day based on product schedule.

Essential Skills

• Quality assurance and control
• HACCP
• GMP
• Baking and quality inspection
• Weighing and mixing
• Laboratory and food science
• Sanitation and bakery inspection

Additional Skills & Qualifications

• Baking experience with exposure to a wide variety of products
• Food quality assurance testing experience, preferably in the baked goods industry
• Team player with the ability to handle a fast-paced environment and changing responsibilities
• Ability to work with a wide range of people, both independently and collaboratively
• Reliable and organized
• High attention to detail
• Proficient in computer applications (MS Office, Email, etc.)
• Familiarity with basic lab equipment/tools
• Ability to lift approximately 50 pounds as needed

Work Environment

The shift is from 3am to 12pm, Monday to Friday, with infrequent weekend work dependent on production. This includes a 30-minute unpaid lunch and two paid 15-minute breaks, with some overtime as needed during busier seasons. The work environment is a relatively small lab room with an oven, which can reach temperatures of 75-78 degrees when in operation.