Processing Specialist

Processing Specialist

M-F 8-5pm

Onsite - possibility to go hybrid after training

Description:

Candidates must have a knowledge of insurance terminology and some coding experience.

Daily Duties:

• Responsible as a lead person for processing specialty lines of business such as auto, general liability, garage, and cargo; training staff; and testing applications.
• Trains new and existing users for Premium Processing Unit on new or enhanced system applications.
• Receives and reviews daily any identified rating or coding errors and advises the responsible individuals of corrections needed.
• Answers questions and researches work-related premium entry problems.
• Assists Processing Technicians with complex policy transactions. Refers non-routine questions and unresolved problems to Supervisor for final decision.
• Communicates with other departments to research problems to ensure data quality standards are met.
• Assists with writing user level instructions and coding summary for BH Systems and/or PC entry.
• Assists with maintaining existing entry procedure manuals by providing input and proofreading, updating manuals for BH Systems, Premium Processing, Pre-booking, Agency, and other end users/instructions.
• Identifies training needs as required, conducts training sessions for individuals or group.
• Researches cancellation disputed items as assigned by Underwriting Services, Underwriters, or General Agents.

Additional Skills & Qualifications:

• High school diploma or GED or equivalent and two years of college related courses or equivalent
• Bachelor degree in business or related field or equivalent work experience
• Insurance terminology experience
• Coding experience - any type of medical or insurance coding experience
• 1-2 years related work experience

Experience Level:

• Entry Level