

Call Center Administrative Clerk
Aston Carter
02/11/2022
Posting ID: JP-002635719
Description:
Make and receive phone calls with agents and applicants
Ensure new business files are in good order
Cross trained on how to handle all tele-applications, inspections and point of sale
Data entry into the different computer systems for new business orders
Updates statuses in systems call logs, provide status to agents and home offices
Provide email statuses to carriers, contact clients requesting current contract information
Answer multiple phone lines with accuracy and speed completing the appropriate client documentation
Respond to the needs and requests of clients and management staff in a professional and expedient manner
Mail out letters to applicants, or applications for wet signatures
Manage multiple email box accounts by updating files, and responding through emails
Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information
Skills:
outbound calls, call center experience
Top Skills Details:
outbound calls, call center experience
Additional Skills & Qualifications:
Experience: 1 year of Customer Service or Call Center Experience Education: High School graduate or GED Testing: Words Per Minute: 35 WPM...
Experience Level:
Entry Level
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.