Remote Chat Specialist - Las Vegas, Nevada | CareerCircle
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Remote Chat Specialist

Aston Carter

02/21/2022

Posting ID: JP-002660578

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Las Vegas, Nevada
Full Time
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JOB DESCRIPTION:

Are you passionate about animals? Now seeking talented

individuals with exceptional customer service skills to permanently join a

National Pet Hospital in their national headquarters! Our client was voted one

of the best companies to work for in Vancouver, Washington and they offer

competitive pay, diversity, and amazing benefits. Pay is $17 hourly.

Responsibilities:

  • Answer emails and Chats from customers with a variety of different questions
  • Advise customers of Wellness Plan benefits
  • Engage sales tactics to retain customers
  • Assist in providing general customer service and quick, complete service
  • Educating customers on benefits of continuing with pet plan

Additional Skills & Qualifications:

THIS WILL BE REMOTE

Candidates must have:

  • Desktop computer (or a laptop with an extra monitor)
  • Ethernet cable
  • Windows 10 or better
  • 8 GB of RAM minimum
  • 85 mbps download speed (https://www.speedtest.net/)

Qualifications:

  • At least 1 year experience in a call center- Strong customer service skills
  • Experience in a high volume data entry role
  • Ability to type at least 45 WPM
  • Basic computer knowledge
  • Quick learner, positive attitude
  • Quiet and private work environment
  • This is a very customer service focused with a need for being organized and ability speak/write well since most correspondence will be via email.

Able to work the between the following hours:

Monday-Sunday

  • 6AM - 6PM PST
  • 7AM- 7PM MST
  • 8AM- 8PM CST
  • 9AM- 9PM EST

All

candidates must complete a typing test (45 WPM)

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Katherine Watters

Phone: (775) 332-1124

Email: kwatters@astoncarter.com

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