Sales Support Specialist

Seeking a Sales Support Specialist to work with a growing manufacturing company!

Duties:

Working with internal and external customers each day. Utilizing SAP and Salesforce CRM’s to enter in opportunities, quotes and orders in the systems. Correspondence with Outside Sales and Inside Sales team members to coordinate entering in data in the CRM systems. Continual communication with external customers via phone and email to ensure the orders are always correct.

• Answer customer calls and customer emails with relevant information to assist in moving the sales process along to the closed stage.

• Communicate with Outside Sales as much as possible regarding external customers.

• Participate in Inside Sales team meetings and 1:1 meetings with your manager.

• Consult with internal and external resources to understand the scope of the sales process – opportunities, quotes and orders for the external customers.

• Become an advanced expert in the use of SAP and Salesforce.

• Ensure external customer satisfaction and adhere to the company values at all times.

• Primary focus is on quality work as well as maintaining a positive attitude in all that you are doing each day.

• Communicate often with your manager with updates, questions and pertinent information.

Additional Skills & Qualifications:

- Customer Support

- Inside sales support experience

- SAP and/or CRM experience highly preferred

- Order processing and strong communication

APPLY NOW for immediate consideration!