Benefits Customer Service Representative - Remote | CareerCircle
Job thumbnail

Benefits Customer Service Representative

Aston Carter

02/22/2022

Posting ID: JP-002663778

×Not Interested
Save Job
Pin drop icon
Remote
Share:Facebook iconTwitter iconLinkedin icon

Now Hiring – Customer Service & Support

 Fully Remote

Customer Service Representative 

Training Monday- Friday 8am-5pm

Mount Laurel Township, New Jersey, 08054 (When

returning to office in future)

This role offers customer service/call center experience professionals

the opportunity to truly thrive doing what they do best!  Further explore this exciting opportunity

below…

 

A Day in the Role:

·      As a Benefit Customer Service Representative you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans.

·       We allow you the freedom to take the time necessary to provide the highest level of service.

·       You will start out on one client and will be cross trained to provide assistance on multiple clients.

·       You will spend your day either on the phone, or providing assistance through webchat conversations and email.

·       We provide superior service center environment in professional buildings where you will be recognized for your dedication.

 

Benefits of this Role:

·      

Not a traditional call center environment, the Benefits

Outsourcing Service Center is focused on helping people in a collaborative and

supportive professional environment.

·      

The evaluation of work is focused on quality of conversations

with participants and not quantity.

·      

Dedicated to fostering an inclusive culture that includes

excellent career advancement and personal development opportunities within the

Service Center.

·      

Eligible for recognition through Quality awards and the Kudos

board!

 

Core Experience:

MUST HAVES:

-Experience in answering inbound and making outbound calls

-Experience working through various computer systems & comfortable with navigating dual computer monitors.

-Work well in team environment

-Detail oriented

-Strong communication, analytical and technical skills

-Flexible schedule

 

For questions, please feel

free to contact me:

Amanda Taylor

amandtaylor@astoncarter.com

(610) 257-3063

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Amanda Taylor

Phone: +16102573063

Email: amandtaylor@astoncarter.com

Related Courses

Blog