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Customer Service Specialist

Aston Carter

Posted Friday, June 30, 2023

Posting ID: JP-003877601

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Swedesboro, NJ
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Seeking a Customer Service Specialist to work with a growing manufacturing company!


- Accept new orders, reorders, or issues

- Handle low volume of calls and assist customers who ordered products with any questions, updates, follow ups

- Assisting customer with installing, operating and commissioning new products and troubleshooting parts/equipment issues over the phone

- Work with the engineering department to ensure communication in meeting customers' needs when issues are escalated.

- Work with production department to coordinate the release of orders, expediting, and checking for parts shortages and coordinating the arrival of purchased parts

- Work with inventory and purchasing departments coordinating the proper allocation and procurement of parts

- Edit orders accurately for input into SAP database and complete necessary documentation

Additional Skills & Qualifications:

- Customer Service and/or sales support

- Data Entry/Order processing preferred not required

- ERP experience preferred not required

- Microsoft skills

- Attention to detail

APPLY NOW for immediate consideration.

Contact Information


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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customer service
customer support
data entry
microsoft office
order entry
order processing
sales support
product knowledge