Medical Call Center Representative

IMMEDIATE MEDICAL ADMINISTRATIVE OPENINGS

OPPORTUNITY TO WORK WITH ONE OF THE LARGEST HEALTHCARE NETWORKS IN NY

PERMANENT OPPORTUNITY WITH ROOM FOR GROWTH

Excellent Salary including

Medical, Dental, Vision, 401K, Company Life Insurance, Tuition Reimbursement

and additional Voluntary Plans. Vacation, Sick and Personal Days.

$20/HR

MELVILLE, NY (IN OFFICE, NOT REMOTE)

Qualifications:

• 2 years of healthcare administration experience or call center experience
• Experience using EMR system, EPIC preferred
• Microsoft Office proficient
• Excellent communication skills

Responsibilities:

• Set appointments via inbound/outbound calls from our Call Center.
• Heavy Call Volume at times
• Update patient demographics and pre-register in EPIC, training will be provided
• Capture, enter and report data accurately to management
• Ensure services are provided in a timely manner
• Ensure key performance indicators are met
• Report discrepancies and identify areas of improvement
• to supervisors
• Work on special projects and assignments as needed