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Collections Agent

Aerotek

06/25/2021

Posting ID: JP-002178663

Full Time
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Description:

  • Responsibilities
    • Making 80-100 outbound calls a day regarding:
      • How to make payments
      • Setting up payments plans or deferments
      • Using excellent customer service skills to walk customers through their personal financial situation to figure out which solution is best for them
      • Taking notes on interactions with customers to have documentation for calls made


  • Hours of availability/Schedule:
    • Monday-Friday (you will be given your schedule in advance)
      • 8am – 5pm (2) days per week
      • 12pm- 9pm (2) days per week
      • Friday 8am-5pm OR 11am 8pm (at least once a month)
    • Saturday
      • Saturdays (2) per month usually 8:00am – 12:00pm or 8am-2pm
    • Sunday
      • Sunday (1) per month between 3 pm – 9pm –
    • If it is the last day of the month your shift will be 12:00pm – 9:00pm
    • Last day of the month, regardless of day of the week (except for Sunday), shift will last entire 8:00am – 9:00pm


  • Training:
    • Training will last about a month and will be
    • Monday-Friday, 8am-5pm.
    • Training will be onsite
    • Once training is finished, the position transitions to a work from home opportunity

The transition to work from home opportunity is temporarily based on performance. Eventually, all agents will return to the Winterville location.


If you are in the job market and looking to work for a great/credible company, well look no further! Apply today, because these positions will be filled quickly!!

Contact Information

Recruiter: Stephen Etters

Phone: +19193798231

Email: setters@astoncarter.com

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