"HIRING* Customer Service Representative - Raleigh, North Carolina | CareerCircle
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"HIRING* Customer Service Representative

Aston Carter


Posting ID: JP-002523256

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Raleigh, North Carolina
Full Time
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***Onsite in Raleigh, NC***


Customer Service Representative provides high quality customer service to client customers including consumers, health care professionals, and client personnel.

Job Duties

  • Provides high quality customer service to client customers including consumers, HCPs, and client personnel.
  • Documents interactions according to PPD and client guidelines. Identifies AEs events and PCs.
  • Maintains knowledge of policies and procedures including client products, SOPs,
  • protocols, GCPs, and all applicable regulatory requirements.
  • Processes medical information request (e.g., fulfillment) via e-mail; fax and regular mail.
  • Performs line checks and system verifications, and generate reports.
  • Responsible for Documenting interactions according to PPD and client guidelines.


Administrative Support, Microsoft office, Customer Service, Microsoft, Administrative Assistance

Additional Information:

Schedule will be Monday-Friday 9:00am – 5:00pm.

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Joshua Siler

Phone: +19193798215

Email: josiler@astoncarter.com

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