(ON-SITE) Chat Specialist Customer Service Position (M-F) NO WEEKENDS !! 17.50hr - Columbus, Ohio | CareerCircle
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(ON-SITE) Chat Specialist Customer Service Position (M-F) NO WEEKENDS !! 17.50hr

Aston Carter

12/01/2021

Posting ID: JP-002494665

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Columbus, Ohio
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ON-SITE IN COLUMBUS, OHIO

ON-SITE IN COLUMBUS, OHIO

ON-SITE IN COLUMBUS, OHIO

ON-SITE IN COLUMBUS, OHIO

Description:

Candidate will be provide customer support via chat, email and phone call. Their support will primarily be chat and email with about 1% of their interaction being over the phone. This position mainly involves assisting customers in solving pre/post purchase related problems, support with various requests regarding the clients products and app services. You will primarily communicate by phone, chat and email. The role consists of you acting as a subject matter expert on the clients services. There will be escalated cases that you will handle and most importantly you will constantly interact with other departments within the company as well as third parties. You will support the fraud prevention department to help mitigate risk and loss.

ON-SITE IN COLUMBUS, OHIO

ON-SITE IN COLUMBUS, OHIO

ON-SITE IN COLUMBUS, OHIO

ON-SITE IN COLUMBUS, OHIO

Skills:

Customer service, Customer support, Chat support, Call center, Banking, Csr, Customer service call center, Inbound call center

Top Skills Details:

Customer service,Customer support,Chat support,Call center,Banking,Csr,Customer service call center,Inbound call center

Additional Skills & Qualifications:

Must Have: Customer Service Experience (open to retail, food service (They like previous Starbucks employees), financial) Typing/computer skills Strong communication skills

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Monica Anderson

Phone: +19525948311

Email: moanderson@astoncarter.com

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