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Customer Service Representative - Bilingual

Aston Carter

Posted Monday, July 17, 2023

Posting ID: JP-003908817

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Beaverton, OR
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A growing Mortgage Lender/Private Equity firm in the Tigard, OR area is hiring Bilingual Customer Service Representatives to join the team for great long term opportunities!


  • Maintain a high level of borrower satisfaction and seek to provide win-win solutions.
  • Use your excellent verbal and written communication skills during all interactions with borrowers while keeping exceptional account documentation standards.
  • Have a solid knowledge of best-in class mortgage servicing practices, regulatory requirements, and procedures – yes, we will train you on this!
  • Multi-task! You will be working with multiple applications, use active listening skills, and document detailed call notes while assisting our borrowers.
  • The office is Pet Friendly, and offers free lunch!


  • High School diploma or GED is required.
  • 1+ years of demonstrated experience in customer service in an office environment and ideally in a call center.
  • Proficiency in Microsoft Office Suite including Excel
  • Strong verbal, listening and written communication skills.
  • Strong conflict resolution with exceptional attention to detail
  • Bilingual Spanish required

**If Interested: 

Contact Derek at either Dmautz or 503-403-4311. If I don't answer just leave a detailed message and I will get back to you as soon as possible.

Contact Information

Recruiter: Derek Mautz

Phone: (503) 403-4311


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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call center
customer service call center
customer service oriented
customer service
customer support
data entry
financial services
inbound call
microsoft office