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Customer Service Representative

Aston Carter

Posted Thursday, July 6, 2023

Posting ID: JP-003887270

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Allentown, PA
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  • Consistent Work Hours - Monday-Friday 8:30am-5:00pm only, NO NIGHTS NO WEEKENDS
  • Weekly Pay - Get Paid Every Friday
  • Growth and Career Opportunity - Get Hired on Permanent, Get A RAISE, & Opportunity to Get Promoted (Promote Within ONLY)
  • Great Culture - Large Company, Industry Leader, and Laid Back Environment - Jeans and Polos

Hours: Monday - Friday 8:30am-5:00pm - no nights or weekends

Must Haves:

  • 1+ Years of Customer Service Experience - Call Center or Service Industry
  • Microsoft Office Experience
  • High Volume Inbound Calls
  • Work Independently, Efficiently, and Fast

Job Description:

  • Respond to customer service inquires, request, complaints, inbound calls and emails
  • Estimated 80 minimum calls per day
  • Required to dispatch call to appropriate department
  • Resolve all issues in a timely manner
  • Calls will be regarding to scheduling, billing, service, ETA's for dumpster deliveries
  • Utilize pricing sheets to price containers for customers
  • Enter service and route data into computer for billing and scheduling purposes
  • Create new orders for both residential and commercial
  • All info will be entered in database "trucks" - they will train for this

Contact Information

Recruiter: Cari Fisher

Phone: +14842412717


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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