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Customer Success Manager

Aston Carter

Posted Monday, July 17, 2023

Posting ID: JP-003907886

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Middletown, PA
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Aston Carter is hiring for an Account Manager in Middletown, PA.

Job Description:

  • Be the main point of contact for the Client on their account within the company.
  • Build a strong rapport with clients - understand their business needs, products and strategies.
  • Drive results and continuous improvement.
  • Collaborate with fulfillment team to manage client specific service level agreements for all aspects of the workflow
  • Address all "escalations" and/or ensure that they are properly communicated with the management team for resolution.
  • Obtain client forecasts and communicate information.
  • Audit client forecasting.


  • 1-3 years of Account Management Experience

Additional Skills & Qualifications:

  • E-commerce, distribution and/or strong management experience is a plus.
  • Must possess strong written and verbal communication skills.
  • Excellent problem-solving capabilities.
  • Proficient with all MS Office applications - especially MS Excel and PowerPoint.

Experience Level:

  • Intermediate Level


Contact Information

Recruiter: Jackson Wagner

Phone: +17175537891


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Tag icon for On-SiteOn-Site
account management
call center
cold calling
customer service oriented
customer service
data entry
b2b marketing