Teller

Description:

Provide the best customer experience possible by being courteous and efficient to all customers, in person or over the telephone Communicate with customers to recognize cross-selling opportunities Contribute to the overall sales performance of the office team Educate and/refer Northwest solutions that meet our customer/client needs through the Northwest 360 model – bank, borrow, invest, and insure Complete educational training as assigned Participate in regular office meetings Contribute to the office’s success of operations and audit Able to work evening hours and weekends as scheduled or assigned Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment

Skills:

Customer service, Data entry, Banking, Finance, Customer support, Microsoft, Microsoft office, Customer service team, Inbound call center, Lending, Customer service oriented, Typing, Email

Top Skills Details:

Customer service,Data entry,Banking,Finance,Customer support,Microsoft,Microsoft office

Additional Skills & Qualifications:

Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of computers and the Teller System

Experience Level:

Entry Level