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Customer Service Representative

Aston Carter

Posted Monday, July 10, 2023

Posting ID: JP-003892772

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York, PA
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Aston Carter is now hiring for a Customer Service Representative position with a manufacturing client in the York area!

Job Description:

The CSR will be handling incoming calls from customers in regards to service and orders. This is much more than just customer service, as it also acts as an "Account Manager" type of role.

Job Responsibilities:

  • Answer incoming calls from customers
  • Provide excellent service to answer questions, resolve issues, etc.
  • Look up and provide prices for parts
  • Enter sales orders into the system
  • Perform other clerical and administrative duties as needed
  • A lot of follow up with customer accounts for order processing, ensuring they received the orders, any errors with the orders, etc.


  • 1-3 years of Account Management Experience


  • 1-3 years of Manufacturing CSR experience

Additional Skills & Qualifications:

Must Haves:

  • Long tenure at previous companies
  • Account Management experience
  • Order Entry experience


  • CSR experience within a manufacturer

Experience Level:

  • Intermediate Level


Contact Information

Recruiter: Jackson Wagner

Phone: +17175537891


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Tag icon for On-SiteOn-Site
manufacturing industry
account management
account service
call center
customer service call center
customer service
customer support
data entry
order management
customer care