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Customer Service Representative
Posted Monday, July 10, 2023
Posting ID: JP-003892772
Aston Carter is now hiring for a Customer Service Representative position with a manufacturing client in the York area!
The CSR will be handling incoming calls from customers in regards to service and orders. This is much more than just customer service, as it also acts as an "Account Manager" type of role.
- Answer incoming calls from customers
- Provide excellent service to answer questions, resolve issues, etc.
- Look up and provide prices for parts
- Enter sales orders into the system
- Perform other clerical and administrative duties as needed
- A lot of follow up with customer accounts for order processing, ensuring they received the orders, any errors with the orders, etc.
- 1-3 years of Account Management Experience
- 1-3 years of Manufacturing CSR experience
Additional Skills & Qualifications:
- Long tenure at previous companies
- Account Management experience
- Order Entry experience
- CSR experience within a manufacturer
- Intermediate Level
Recruiter: Jackson Wagner