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Customer Service Representative



Posting ID: JP-002179595

Full Time
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Customer Service Representative

Lincoln, RI

Currently looking for personable, driven, and dedicated individuals to join the team of a leading insurance company. You will have an opportunity to work with a team that focus' on delivering exceptional customer service to all its members. This is a great opportunity to get started with a long established company in Rhode Island that offers long term growth opportunity for its employees. The company is renowned in the industry for being one of the oldest automotive insurers while consistently standing by their mission on delivering unparalleled service.

Please keep in mind these positions will be fully onsite

Day to day responsibilities can include, but are not limited to;

  • Handle inbound and outbound telephone service calls with respect to claims First Notice of Loss, glass, towing, billing inquiries and basic underwriting questions.
  • Provide telephone coverage in accordance with position description and in adherence to the claims call-coaching scorecards
  • Promotes participation of preferred provider programs
  • Actively works to increase product knowledge

This is a great foot in the door opportunity with a reputable company in the area. Full time employees are offered;

  • Full Benefits
  • Long term opportunities to grow within the company
  • Options to pick up overtime

Top candidates:

  • Proficient in Microsoft Office Suites
  • Have 1-2 years customer service experience (call center experience is prefered but not required)
  • Show strong written and verbal communication skills
  • Have High School Diploma or GED

If this sounds like you, don't miss an opportunity to be considered for this exciting role! Interviews will be starting as soon as this week. If interested in this opportunity apply below or reach out directly to Katherine at 781-356-6915

Contact Information

Recruiter: Katherine Piepenbrink

Phone: (781) 356-6915


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