Close Icon
CareerCircle Logo


Job Search & More

Search for and find Remote Customer Service Representative jobs and Aston Carter jobs at
Aston Carter jobs, learn more at

Remote Customer Service Representative

Aston Carter

Posted Monday, July 3, 2023

Posting ID: JP-003881510

×Not Interested
Save Job
Florence, SC
Facebook iconTwitter iconLinkedin icon

Description: If you have worked for Assurant taking inbound calls please apply! Fantastic 100% Remote Career Opportunity! $17.00 An Hour. MUST HAVE:

2+ Years of call center experience in most recent role to even be considered!

-Financial services call center experience within banking, mortgage, Health insurance, etc.



-3+ Years of call center experience in most recent role

-Financial services call center experience within banking, mortgage, insurance, etc.

Training (about 2 months) will be from 8:30am-5:30pm M-F EST.

Shift then transitions to 10am-7pm M-F with later options to bid on earlier shifts

Job Description:

-Interact with customers and clients to request or provide insurance documents, proof of insurance, collect payment information and conduct follow-up

-Answer calls professionally in a fast-paced call center atmosphere.

-Research required information using available resources and systems.

-Provide customers with product and service information.

-Process insurance documents and claims

-Identify and immediately service or escalate high-priority issues – prioritize and take initiative

-Perform follow up customer calls when necessary

-Handles roughly 35-50 calls a day (Monday and Tuesday are the busiest days)

-Strive for each call to be a "one call resolution" to the issue at hand

-Respond to letters/calls pertaining to missing information

-Will be speaking with insurance agents and carriers

-Handle calls pertaining to lapse or deficiency in coverage

-Predominantly inbound calls (80% of the time)

-Customers are predominantly from banks and lenders

Top Skills Details:

Customer service,Call center,Customer support

Bonus to Have:

-home insurance CSR experience experience

-Former employee of Assurant or Progressive

Experience Level:


Contact Information

Recruiter: Matthew Spadoni

Phone: +13126012614


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Tag icon for RemoteRemote
call center
customer service
customer support