Customer Service Representative - Florence, South Carolina | CareerCircle
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Customer Service Representative

Aston Carter

01/12/2022

Posting ID: JP-002566541

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Florence, South Carolina
Full Time
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Description:

The specific contract is to support is the Customer Service Call Center. The call center is responsible for handling telephone, chat, and written inquiries from health care providers. These inquiries may include questions regarding the status of a claim or more complex questions regarding benefits or payment determinations.

As a customer service associate you would be responsible for:

  • telephone, chat, and written inquiries.
  • This position will often require you to handle calls for most, if not all, of your workday.
  • Once reaching expected performance levels, an associate will handle no less than 50 calls per day.
  • In this role, you personally have a more direct impact on the perception of our organization than any other role within the operation.
  • You are expected to be courteous, responsive, and professional during each engagement with our customers.

You will need to have the availability from 8am - 8pm. You will not work this whole shift, this is a call center with a big company so there will be staggered schedules

If you are in the job market and looking to work for a great company apply today because these positions will be filled quickly!!

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Stephen Etters

Phone: +19193798231

Email: setters@astoncarter.com

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