Desktop Support Specialist
Posting ID: JP-002664342
Our client is in need of a Desktop Specialist to support their location in Vonore, TN. This location has around 1200 users and 2 production facilities. This person will be responsible for working in their ticket queue and handling end user issues. They have SLAs around resolution time and really work towards those. This specialist will be supporting hardware & peripherals like printers, scanners, laptops, workstations, windows 10, and basic applications. They will be doing office troubleshooting, workstation troubleshooting, AD management, and basic application troubleshooting. Support is completed both in person and over the phone. This specialist will also do basic network troubleshooting.
Top Skills Required:
1. Basic network troubleshooting experience - ability to follow OSI model
2. Hardware and software troubleshooting - office suite, Active directory, printers, scanners, workstations, workstation applications
3. Customer service - the 1200 users at the site will be office and manufacturing personnel, need to be able to communicate and work with all types
This is a great opportunity for someone in or near Vonore, TN to grow their IT Support career!
For the quickest response, please email your resume to firstname.lastname@example.org and include the best time and number to reach you.
*Only qualified candidates will be contacted*
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Jean Chambers
Phone: (410) 579-3072