Customer Service Specialist- $17.00/HR Social Services!
Posting ID: JP-002081717
Out client is a non-profit organization that helps navigate members of the community to various resources
Answering incoming calls from members of the community seeking assistance for a variety basic human needs such as; healthcare, financial assistance with rent and housing, food, clothing, shelter, medical prescriptions and counseling. Communicating with English and Spanish speaking individuals. The main responsibility is to assist callers with access to their needs or referring them to resources that may provide the support they need.
Bilingual, Spanish, Customer, Service, Social, Work, Services, Volunteer, Medical, Health, CSR, Community, Eligibility, Screening, Call, Center
Top Skills Details:
Customer Service, Social Services, Non-profit
Additional Skills & Qualifications:
*Must have 1+year of experience within social work, social services, OR a degree in a related field. If we have a candidate we feel is strong but does not have social services experience we can present them as an option.
*Will consider someone with an undergraduate degree in lieu of work experience within social services.
*Huge PLUS for bilingual in Spanish and English. Needs to be able to translate written English into Verbal Spanish.
**Best vs. Average candidate is someone that has a degree, Experience in social work or social services, healthcare or medical understanding, community involvement or volunteer work. Someone who displays empathy and wants to help people.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Jean Chambers
Phone: (410) 579-3072