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Bilingual- Insurance Verification- North Austin

Aston Carter

Posted Wednesday, July 5, 2023

Posting ID: JP-003883797

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Austin, TX
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**On-site in North Austin. Must be Bilingual**

Description:

Functions include verifying benefits and eligibility for a multi‐specialty group and facilitating a connection to financial screening services, as needed to support patient access to quality health services. Performs clerical functions, including verifying benefits and eligibility and resolving problems to ensure a clean billing process. Follows up on accounts that require further evaluation.


Job Duties:

• Ensure all patients are pre-registered before their visit date of service or obtain missing demographic information, quote patient cost share, and instruct patient on where to present at time of appointment.

• Accurately enter patient data into the electronic medical records software to ensure completeness of patient medical records.

• Explain payment options, including sliding scale fees, Medicare, Medicaid, and other forms of payment assistance.

• Facilitate connection to financial screening services, as needed to support patient access to quality health services.

• Resolve patient inquiries, including explanation of:

‐ Benefits and eligibility information

‐ Billing and payment options

‐ PCP selection

‐ Specialty clinic protocols and procedures

‐ Authorization for treatment

• Ensure a positive patient experience through professional interaction with patients

• Answer questions from patients, team members, and insurance companies.

• Verify all commercial, government and state insurance eligibility for medical and dental payers for upcoming appointments by utilizing online websites or by contacting the insurance carriers directly and document results as needed.

• Performs electronic eligibility through real time eligibility (RTE) when applicable and document results as needed.

• Review patient deductibles and/or copay/coinsurance and enter the information into the electronic medical records software.

• Work in conjunction with the billing team and patient access teams to ensure a clean billing process.


Contact Information

Recruiter: Renae Sinkler

Phone: +14029977675

Email: rsinkler@astoncarter.com

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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data entry
front desk
inbound call
insurance coverage
insurance verification
insurance
medicaid
medical billing
medical record
medical terminology
medicare
patient account
patient care
patient registration
patient records
patient service
health care
prior authorization
Medical

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