Description:

The Practice Architect II (PA II) position is a leadership position in the organization that is responsible for managing multiple consulting and delivery projects and account teams/programs. The PA II provides consulting and delivery assurance of services for clients through a range of internal and external functions in the following areas: Consulting, Account Interaction, Service Delivery and Practice Delivery responsibilities. The position of Practice Architect II is distinguished from more Practice Architect positions by the nature of the engagements or programs involved; deal sizes range from transactional solutions of < $1M to multi-year outsourcing solutions of > $20M. As a second level Practice Architect, a PA II is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting/delivery management within the defined subject matter area, including resource management, deliverables development, project planning and executions, adherence to contract attributes and costing, customer interaction, and other key aspects of solution-based managed services. For a PA II, these engagements will typically be delivered for a North America customer or at the customer location, usually North American based. They are expected to have adequate level skills required for complex deliverable-based, fully outsourced, or extremely large scale engagements or programs and lead the delivery effort to a larger cross-functional project/program. This role may require up to 50% travel.

ESSENTIAL FUNCTIONS

• Gain a clear understanding of customers’ business requirements and their technical requirements based upon the

developed solution and agreed statement of work (SOW).

• Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their

expectations and resolve project, stakeholder, and delivery issues in a timely manner.

• Facilitate internal communication and coordinate the assembly of a delivery team for new engagements to include

practice support, delivery (regional and/or practice), and account team members.

• Consolidate delivery status and agreed costing information across the project stakeholders.

• Ensure delivery escalation procedures are addressed and communicated to client, consultants, and managers.

• Implement knowledge management strategy and communicate process and procedures for knowledge transfer from

sales/solutions to delivery.

• Perform delivery risk and issue management and facilitate issue resolution with proper notification to all affected parties.

• Identify and coordinate the delivery change control process

• Perform periodic project/program analysis, product line review, and product line “health checks” with practice and

delivery resources.

This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills,

duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to

add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company

and the employee occupying the position.

• Examine customer reference-ability and establish on-going relationships with the customer and account team members.

• Refine practice pipeline and product line attributes based upon metrics and analysis as well as overall fit within the

marketplace and technological changes.

• Support the development and execution of an Account Strategy in collaboration with internal stakeholders.

• Capture, develop, and refine intellectual property (IP) based upon projects, programs, and engagements; develop IP to be

reusable for future training and delivery requirements.

• Coordinate subject matter material with team members for development of best practices for product lines and delivery

improvements.

ADDITIONAL RESPONSIBILITIES

• Understand and manage customer requirements (delivery and environmental factors) to ensure contract understanding

and acceptance for deliverables, cost, contract type, timeline, risk and assumptions, and customer satisfaction.

• Ensure delivery methodology is understood by team from project initiation to project closeout; sales/solution to delivery

knowledge transfer.

• Financial and contractual responsibility for engagement profitability.

• Maintain awareness for additional business opportunities and support pursuit of future business through quality results and

escalation to internal stakeholders when additional business opportunities may present themselves.

• Ensure delivery management methodology is followed on all client opportunities.

• Mentor, manage and develop product/project team members. Team size varies from 3 team members up to >10 team

members.

• Conduct annual reviews and provide feedback throughout the year on employee performance where required.

• Ensure Human Resources policies and procedures are communicated and executed according to internal and consultant HR

policies.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed

below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

Education

Education Level Education Details Req Pref

Bachelor's Degree or equivalent, relevant experience X

Skills and Abilities

Description

Sufficient understanding of Services Outsourcing, PMI PMBOK. PMP, IAOP (Outsourcing Professional), or other

relevant certification

Strong conceptual and analytical skills, which demonstrate out of the box problem solving

Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment

Team player with experience leading and collaborating cross-teams to deliver successful solutions

Excellent oral and written communication skills (English language).

Superior people and personnel management skills.

Licenses and Certifications

Enter Licenses/Certifications Licenses/Certification Details Time Frame Req Pref

This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills,

duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to

add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company

and the employee occupying the position.

Skills:

agile, devops, agile transformation, red hat, openshift, aws, cloud, azure, automation, google cloud, architecture, microservices

Top Skills Details:

agile,devops,agile transformation,red hat,openshift

Additional Skills & Qualifications:

1. Negotiation, written and oral communication, interpersonal skills, and personal accountability • Demonstrated ability to interview and understand customer challenges

• Design and effectively convey solutions that meet identified customer needs through a variety of mediums including: in-person, tele-conference, and video conference.

• Demonstrated ability to work within a highly collaborative team environment.

• Excellent time management skills and ability to meet multiple deadlines.

• Committed to continuous improvement and knowledge transfer

• Demonstrated ability to effectively describe complex technical subjects to diverse audiences of varying skill levels

3. IAM tool selection and implementation • Expert knowledge of Active Directory and LDAP

• Expert-level Developer/Implementer of at least one Identity Management Platform from major OEMs including SailPoint, Oracle, CA, IBM, NetIQ, ForgeRock, CyberArk, RSA, and BeyondTrust

• Expert knowledge of onboarding enterprise applications into various IAM tools.

• Developed/implemented real-time connectors between commercially available applications and IAM tools.

SANS/GIAC Critical Controls Certification (GCCC)

Certified Implementation Engineer from a major OEM

Experience Level:

Expert

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.