RN Case Manager -Psych / Work From Home
Posting ID: JP-002436982
Description: RN Case Manager Opening - Work From Home
Summary: Provides clinical information and education for inbound calls and outbound calls triages behavioral health crisis calls. Uses established protocols and independent professional judgment. Documents assessment, plans, interventions and results. Job Responsibilities: Answer incoming telephone calls and triage behavioral health need Document calls and actions using standard computer software application Provide resource and education to non-licensed behavioral health staff Schedule and make follow up calls to provide care facilitation Promote recovery concepts and inspire hope Work with other internal and external agency personnel to meet callers' needs Provide professional assessments, interventions within scope of relevant licensure Provide information and behavioral health education to callers
0-2 years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area. Strong computer skills required, including experience with Microsoft office and/or data entry systems. Must possess and demonstrate strong abilities in data entry, typing, call documentation and customer service skills including active listening. Experience in telephonic counseling and/or managed care setting preferred.
Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Jean Chambers
Phone: (410) 579-3072