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Remote Customer Service Representative// El Paso
Posted Thursday, July 6, 2023
Posting ID: JP-003886020
El Paso, TX
- Will be taking calls back to back.
- Taking phone calls and assisting with Annual Enrollment
- Will be taking phone calls from individuals who need help enrolling
- Could be taking 30-50 calls a day
- Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization
- Pinpoints needs for modification or changes in program design and administrative procedures
- Records employee enrollment in benefit's
- Explains and interprets more complex aspects of company insurance programs to employees and dependents
- Utilizes specialty in a more complex aspect of the Benefit Clerk duties, requiring more in-depth knowledge of benefit programs, company policies, and administrative procedures than the Benefit Clerk
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.