Bilingual Representative

Qualified candidates please email your resume to katevans @astoncarter.com

Highschool diploma required

A large Auto Finance Company in Irving is currently hiring for multiple departments, looking for career driven individuals open to gaining experience in different departments

Descriptions:

Customer Service Representative

• Monday – Friday

o 8 AM – 5 PM with one Saturday a month (8 AM – 12 PM)

• Answering incoming calls throughout the day from customers who need assistance with their account, payment, information, title request, payment options, logging into website etc.

Customer Accounts Representative

• Monday – Friday

o 8 AM – 5 PM with two late nights a week (11 AM – 8 PM late nights are never on Friday) with 1-2 Saturdays a month (8 AM – 12 PM)

• This position is a light collections positions, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due).

Credit Department is the starting point for all accounts which are financed:

• Candidates will work within the crediting department and will not take any calls, however they will have some outbound calls (10-15 a day) with dealers to verify or collect further information. They will look over all contracts for leasing/purchasing to verify all information is accurate and included if necessary.

Additional Skills & Qualifications:

- Problem solving skills, attention to detail

- Must have excellent Communication Skills

-Experience with customer service and problem resolution

This is an Onsite position

A Bachelors qualifies for $20/hr, .50/hr differential for Bilingual Spanish candidates