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Bilingual Customer Service Representative

Aston Carter

Posted Tuesday, July 11, 2023

Posting ID: JP-003896326

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Irving, TX
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*Must be Bilingual Spanish*

Job Descriptions:

Customer Service Representative

  • Answering incoming calls from customers who need assistance with general questions on their account, payment, information, title request etc.

Customer Accounts Representative

  • Light/soft collections (payments that are between 1 and 29 days past due).
  • Assist customers with their accounts from adding a credit card, changing their expired payment method, turning on auto-pay etc.

Additional Skills & Qualifications:

  • Problem solving skills, attention to detail
  • Must have excellent Communication Skills
  • Experience with customer service and problem resolution

Schedule: (This position is in-office in Irving, TX)

  • Customer Service Representative
    • Monday – Friday (8AM – 5PM) with one Saturday a month (8AM – 12PM)
    • Saturdays are overtime pay
  • Customer Accounts Representative
    • Monday – Friday (8AM – 5 PM) with two late nights a week (11AM – 8PM late nights are never on Friday) and 1-2 Saturdays a month (8AM –12 PM)
    • One week of the month will be all 7-4, with Saturday 7-12 for that week.
    • Saturdays are overtime pay

Contact Information


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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