Lead UX Researcher - Plano, Texas | CareerCircle
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Lead UX Researcher

TEKsystems

02/21/2022

Posting ID: JP-002659949

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Plano, Texas
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Description:

What you'll do:

  • Define an end to end understanding of experiences across Products to articulate the current and future state experience
  • Create and execute research plans across qualitative and quantitative user research, moderate studies and analyze findings across the product lifecycle to articulate human-centered problems
  • Drive strategy and priorities through data analytics, outcome based measurements and clear, actionable recommendations
  • Support Software Engineers and Product teams in understanding their customer
  • Research and innovate solutions within our product areas like Artificial Intelligence model creation, Data Design, IT Service Management, DevOps and Continuous Integration
  • Communicate and articulate the value of UX and the rationale behind your research process and recommendations, bringing the team along your journey
  • Support the global technology experience teams in building and evolving research and measurement practices

Who you are:

  • Bachelor’s in UX/HCI or related field or equivalent experience, 5+yrs of UX Research & Strategy experience
  • Experience with qualitative and quantitative research as well as agile / lean methodologies to choose the best methods for planning & execution of user research projects
  • Experience creating common user research outputs such as Personas, User Journeys, Empathy Maps and with tools such as Figma, Optimal Workshop, UserZoom or similar)
  • Demonstrated ability to manage multiple priorities on concurrent, rigorous deadlines in a fast-paced environment
  • Strategic and critical thinking capabilities across business/technology vision, solutions, strategy, roadmaps and portfolio delivery

Optional Skills:

  • Knowledge of industry standard development tooling (Jenkins, Continuous Integration and Delivery)
  • Knowledge/understanding of DevOps concepts
  • Advanced data visualization and analytics skills

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Jean Chambers

Phone: (410) 579-3072

Email: jchambers@careercircle.com

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