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Jr Project Manager

TEKsystems

06/04/2021

Posting ID: JP-002159802

Full Time
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General Description

The

TEKsystems delivery function is an important role in the TEKsystems staffing

organization.  This function supports

staffing business by managing operational activities outside of sales and

business development functions.  The

delivery function varies in responsibility by each account, but a successful

delivery team member is responsible for common activities such as on/off

boarding of consultants, reporting and metrics to support the consultant

activities and issue resolution. The responsibilities listed below are not

exhaustive, as each account will state their unique requirements in the SOW or

as defined with the Account Team at project start.  Below are key responsibilities of the

delivery team member.

 

Key Accountabilities

 

Solution

Delivery

  • Ensure understanding of project vision as defined by customer business and technical requirements
  • Understand SOW’s/MSA’s and importance of meeting deliverables/expectations of the client
  • Collaborate with Account Managers, managing project scope, and delivering according to the terms and conditions of our contracts
  • Manage revenue tracker for assigned engagement(s)
  • Consolidate project status and budget information across project(s) and/or portfolio of projects
  • Consolidate and provide project reporting regarding resources, financials or as requested by client via Monthly or Quarterly Business Reviews (MBR’s/QBR’s)

·      

Perform issue management and facilitate

issue resolution with proper notification to all affected parties

·      

Understand escalation protocol between

consultants, Client Managers, AM’s & FRM’s

·      

Understand

timekeeping processes and ensure consultants are entering their time correctly

and on time

 

Account

Management

  • Perform periodic customer, project, and solution “health checks” with client project teams
  • Maintain client relationship and ensure a high level of client satisfaction

·       Participate in

Account Strategy with internal stakeholders

 

Management

Responsibilities

·      

Develop

and maintain project related documentation including processes, tools and

procedures in accordance with the Flex Methodology Life Cycle (FMLC)

·      

Understand

and manage customer requirements (deliverables) to ensure contract compliance

and customer satisfaction

·      

Maintain

project artifacts on provided SharePoint (SMP) site

·      

Ensure

Global Delivery Portal (GDP) is updated on a weekly basis

  • Ensure Human Resources (HR) policies and procedures are communicated and executed according to internal and consultant HR policies

·      

Support

of other projects and/or delivery team members as requested

 

 

 

Resource

Management

·      

Communicate

and/or track consultant requirement details as requested

·      

Responsible

for on-boarding/off-boarding of project consultants

·      

Collaborating

with recruiters and AM’s in preparation for STP day

·      

Issue

resolution as needed

·      

Performance

tracking and reporting as requested

 

 

Requisite

Abilities and/or Skills

  • Excellent oral and written communication skills
  • Analysis and problem-solving skills
  • Time management and organizational skills
  • Personnel management skills
  • Demonstrated project data/ risk analysis and correlation/ mitigation skills
  • Excellent customer service skills

 

Basic

Qualifications

  • Bachelor’s degree is required
  • Intermediate to advanced proven experience with both Excel and PowerPoint
  • Financial management and reporting experience
  • General understanding of project management fundamentals

 

Other

Requirements

  • This role may require light travel
  • Personnel management or supervisor level experience a plus
  • Industry certifications such as CAPM, PMP, CSM or other project-based certifications a plus
  • Other duties as requested

 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Jane Moran

Phone: +16102303819

Email: jmoran@teksystems.com

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