Urgently Hiring For Customer Service Rep $14/hr - San Antonio, Texas | CareerCircle
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Urgently Hiring For Customer Service Rep $14/hr

Aston Carter


Posting ID: JP-002506897

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San Antonio, Texas
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This role will be strictly scheduling Veterans across the country. They will either need a doctors appointment, a follow up or some type of medical need and the CCR will need to work with providers and doctors to get them scheduled. They will also Gather, collects, records, tracks and verifies data and information from multiple sources. Uses software for functional area to schedule appointments and document in the case management systems. Compiles and generate reports, statistics, timelines, tables, graphs, correspondence and presentations. Provides data and information to others on functional unit processes and procedures. Delivers exceptional customer service at all customer touch points. -Answer phones from automated call distribution system -Triage daily download of referrals and ensure appropriate worksheets are assigned to corresponding conditions as identified by Veteran’s Administration -Verify appropriate CPT and CLIN codes are assigned to each case -Communicate directly with claimants and providers -Obtain medical history for specific conditions -Determine appropriate examinations, tests and specialists required for each case


Electronic Medical Records, Medical Bill, Medical Coding, Medical Assistant, Call Center, Medical, healthcare

Top Skills Details:

Electronic Medical Records, Medical Bill, Medical Coding, Medical Assistant, Call Center, Medical, healthcare

Additional Skills & Qualifications:

-High School diploma or equivalent experience/combined education. -1 year of Call Center experience -1 year of Healthcare experience -Experience with electronic medical scheduling and case management software preferred -Experience with and knowledge of medical terminology preferred -Strong computer skills at intermediate level

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Mateenzaid Agasimani


Email: maagasimani@astoncarter.com

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