Customer Service Representative - *Start ASAP*
Posting ID: JP-002664120
Title: Customer Service Representative
Client: QTC Management
Training schedule: Monday - Friday 8 a.m. to 5 p.m. then 11 a.m. to 8 p.m.
Location: Onsite in northwest San Antonio
Pay: 16-18.50/Hr (based on call center experience)
- Rescheduling appointments.
- Scheduling appointments.
- Explaining what packets and papers came in the mail.
- They will handle Transportation requests from the Vets to attend appointments.
- They will also handle mileage check requests.
- Scripted intro - The VA has partnered with QTC to make sure appointments are handled timely and appropriately.
- Candidates will navigate multi-screens and be on the phone at the same time.
Education and/or Experience: (includes certificate & licenses)
· High School diploma, or equivalent (GED)
· 1 to 4 year of relevant customer service experience
· Medical Terminology is nice to have
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email firstname.lastname@example.org for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Recruiter: Kyle Shepherd