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Patient Account Representative

Aston Carter

Posted Monday, July 17, 2023

Posting ID: JP-003910062

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Waco, TX
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Job Duties:

• Determine whether patient or insurance should be contacted for payment by reviewing account history and note on inventory management system as well as the client system

• Contact the patient to help patients/customers with current balances on their account and to follow through with the payments until the account is paid in full

• Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.

• Explain charges, answer questions, and communicate a variety of requirements, policies, and procedures regarding patient financial care services and resources

Contact Information

Recruiter: Georjanna Camacho

Phone: (210) 780-5763


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Tag icon for On-SiteOn-Site
call center customer
collections medical
customer service oriented
customer service
data entry
electronic medical record
front desk
health insurance
insurance verification
medical terminology
microsoft office
patient access
patient information
patient registration
patient scheduling
patient service
schedule appointments
health care