Entry-Level Medical Biller

Required:

• Minimum 6 months of experience handling patient/ customer interactions
• Minimum 1 year experience utilizing computer systems

Description:

This is an entry level Revenue Cycle services role acting as an extension to the insurance departments of the hospitals partners with. Working under general supervision this position provides revenue cycle services to our existing clients. Responsible for gathering patient information needed to provide services such as, customer service, insurance resolution, and self-pay balance resolution. Work will be assigned in the client’s record keeping system as well as Meduit Health Services’ inventory management system.

Job Duties:

• Reduce outstanding accounts receivable by managing self-pay inventory

• Analyze accounts for proper billing procedures and take necessary action to rebill/resolve as necessary

• Determine whether patient or insurance should be contacted for payment by reviewing account history and note on Health Services’ inventory management system as well as the client system

• Contact the patient to help patients/customers with current balances on their account and to follow through with the payments until the account is paid in full

• Utilize tools, including computer programs, when indicated

• Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.

• Review and analyze insurance Explanation of Benefits to determine patient responsibility, adjustments and write-offs and handle each situation accordingly

• Recognize billing issues (pre-certs/no-auths/timely filing/urgent requests) specific to the client and understand the necessary process for resolving them

• Input, retrieve, and modify information and data stored in computerized systems and programs; generate reports using computer software

• Explain charges, answer questions, and communicate a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors, and agencies

• Other duties as assigned

Skills:

Customer Service, Call Center Customer, Health care, Patient registration, Patient service, Patient access, Microsoft office, Front desk, Patient account, Medical Terminology, Collections Medical, Insurance, Patient information, Data entry, Patient scheduling, Insurance verification, Schedule appointments, Customer service oriented, Health insurance, Electronic medical record