IT Support

MUST WORK WEEKENDS (Saturday through Wednesday day shift)

Required Experience:

• 2+ years of IT support experience
  • Active Directory
  • Troubleshooting PC's
  • Windows 10 / 11
• Customer service skills

Job Description:

Client is looking for someone who is hardworking and reliable. You will be working in a fast-paced environment with something new every day. You will be working side-by-side with the current Technician's on the team. You will receive training. This role is 100% onsite. Reliable transportation is required.

The bulk of the day will be responding to tickets. You will be supporting users through email, chat, and in person. Expected issues: password resets in active directory, troubleshooting login issues, WiFi connectivity issues, printer support, etc.. Soft skills are very important, must be on time.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 

• Medical, dental & vision 
• Critical Illness, Accident, and Hospital 
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 
• Life Insurance (Voluntary Life & AD&D for the employee and dependents) 
• Short and long-term disability 
• Health Spending Account (HSA) 
• Transportation benefits 
• Employee Assistance Program 
• Time Off/Leave (PTO, Vacation or Sick Leave)