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Voice Engineer

TEKsystems

Posted Monday, June 30, 2025

Posting ID: JP-005382407

San Antonio, TX
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Title: Voice Engineer (Need Genesys Experience)

Description

- Lead migration from on-premise IVR to Genesys Cloud

- Troubleshoot and resolve complex Genesys Cloud call routing issues, integrations, and performance.

- Building complex call flows in Genesys Cloud

- Designing IVR solutions to include Natural Language

- Engaging with stakeholders to gather requirements, communicate and translate needs into effective call routing strategies.


Compensation:$40

Contact Information

Recruiter: DeNay Wimberly

Phone: (210) 384-3113

Email: dwimberl@teksystems.com

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-Site
Troubleshooting (Problem Solving)
Genesys

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