

Voice Engineer
TEKsystems
Posted Monday, June 30, 2025
Posting ID: JP-005382407
San Antonio, TX
Title: Voice Engineer (Need Genesys Experience)
Description
- Lead migration from on-premise IVR to Genesys Cloud
- Troubleshoot and resolve complex Genesys Cloud call routing issues, integrations, and performance.
- Building complex call flows in Genesys Cloud
- Designing IVR solutions to include Natural Language
- Engaging with stakeholders to gather requirements, communicate and translate needs into effective call routing strategies.
Compensation:$40
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.