First Shift Call Center Agent - Hiring Urgently

** This is an onsite, contract role **

Description:

Inbound and outbound phone calls from Reservists in all 50 states assisting with any questions and concerns

Rescheduling and canceling appointments

Candidates will navigate multi-screens and be on the phone at the same time.

Skills:

call center, call volume, inbound and outbound calls, inbound call center, inbound/outbound calls, outbound calls, outbound call center, call center experience, Customer service call center, customer support, inbound call, call center customer service, call center environment

Additional Skills & Qualifications:

Education and/or Experience: (includes certificate & licenses)

- High School diploma, or equivalent (GED)

- 1 to 4 year of experience in a call center

Experience Level:

Expert Level