Customer Service Representative - Hybrid Remote

A Management Services company is hiring multiple Customer Service Representatives to join the team for a great Opportunity in West Valley City, UT! This position will be Hybrid Remote and will provide equipment!

Responsibilities:

• Taking 30-40 inbound calls a day in a que
• Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization.
• Pinpoints needs for modification or changes in program design and administrative procedures.
• Records employee enrollment in benefits.
• Explains and interprets more complex aspects of company insurance programs to employees and dependents.
• Utilizes specialty in a more complex aspect of the Benefit Clerk duties, requiring more in-depth knowledge of benefit programs, company policies, and administrative procedures than the Benefit Clerk.

Qualifications:

• High School diploma or GED is required
• 1-2+ year of Customer Service experience (can be in person or over the phones)
• Computer Skills (be able to navigate MS Office, work through multiple tabs, understand webex)
• Must be open to any 8 hour shift between the times of 6am-6pm MST Mon-Fri + 1 Sat per month

**If Interested: 

Please apply to the job application and email Derek at Dmautz @teksystems.com