Back End Developer - IVR

Description:

Being apart of this team, you will be assisting in joining to improve the Call routing experience for customers to be routed between Contact Center agents. You will be responsible for developing or modifying existing back-end api to support customers. Your work will support the development of additional customer experiences to assist with Discover handling/messaging improvement's. This role will give you the opportunity to develop within the new IVR platform which is responsible for customer card activation, debit card transactions and servicing.

Skills:

Experience Building IVR Based Applications, Javascript, Typescript, Restful API's, CI/CD Based Deployments, AWS Services, AWS Lambda, DynamoDB, S3 Buckets, Route 53, Application Load Balancing

Top Skills Details:

Experience Building IVR Based Applications, Javascript, Typescript, Restful API's ,CI/CD Based Deployments

Additional Skills & Qualifications:

5 + years of experience in building IVR based applications

5 + years of experience in Javascript/Typescript

5 + years of experience in RESTful APIs

5+ years experience in CI/CD based deployments

Experience Level:

Expert Level

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)