Medical Receptionist

As the Medical Receptionist

If you’re ready to explore the next step in your career:

You’ll enjoy…

Career Opportunities – Tons of growth opportunities for your career

Standard Hours – 100% in office role. Monday-Friday (8:30 am - 5:00 pm)

Competitive Pay - $16.00-18.00 an hour

Expedited Interviews – Access to additional Resume support and pre-interview questions

Great Benefits – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k)

Top Local Company – Join one of the largest employers and hospitals within the Hampton Roads area

A day in the role…

• This is a check in/check out position for Pain Management. They sit upstairs. Two Medical Receptionists for 2 Doctors and 1 NP. They see about 80-150 patients daily
• Sign into a few systems ---- NexGen- EMR and RCM, Accelicapture - where they ready doc the patient so the clinical staff in the back knows, Fresia - a part of the check in process - verify insurance
• Patients start at 8 am but doors open at 7:30
• Checking patients in, checking patients out
• Verifying insurance, collect copayments, scanning ID and insurance card
• There are times where they will print out paperwork for patients. Fresia allows the patient to do paperwork online so they will just print it out and hand it to them
• Call center handles incoming phone calls but there may be times where providers will ask the front desk to reschedule patients
• Certain tasks that will be added on as they get trained
• Schedule follow up appointments

Skills and Strengths:

Strong Computer Skills | Great Customer/Patient Service | Medical Terminology | Patient Registration | Medical Insurance Knowledge | Insurance Payer Knowledge | EMR Systems | Copay Collections | Multi-Tasking | Fast Paced Environment

Core Experience:

• Medical Receptionist (2+ years)
• Patient Registration
• Medical Insurance (2+ year)
• EMR Experience (NextGen and/or Phreesia)