Licensed Health Insurance Agent

As the Licensed Health Insurance Agent

If you’re ready to explore the next step in your career:

You’ll enjoy…

Career Opportunities – Tons of growth opportunities for your career

Standard Hours – 100% remote. Monday- Friday (must have open availability between 8am- 8pm for a set 8 hour shift and able to work at least one weekend day during AEP)

Competitive Pay - $22.00-23.00 an hour

Expedited Interviews – Access to additional Resume support and pre-interview questions

Great Benefits – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k)

Top Local Company – Join one of the largest employers and offices within the state of Virginia.  

A day in the role…

• The Licensed Telesales Representative is responsible for educating beneficiaries about products, on their healthcare options and helping them make an informed decision on which plan is most appropriate for their individual health needs.
• Responsible for selling Dual Eligible Special Needs Plan (D-SNP) to eligible beneficiaries telephonically.
• This includes strict adherence to the Centers for Medicare and Medicaid Services (CMS) Sales and Marketing regulations and Sentara Health Plan policies and procedures.
• Only able to sell Sentara Health Plan products. Maintain yearly appropriate training and licensure renewal as required.
• Must have Virginia insurance license, have or be eligible for AHIP certification, Medicare and/or Contact Center experience.
• The typical day will be taking incoming calls from potential members who are looking to see if they qualify to enroll for coverage. Based on information that the prospective member provides the Insurance Agent will be evaluating to see if they qualify for an Individual or DSNIP Plan.
• The agent will also be responsible for providing insurance coverage quotes and educating the prospective member on plan inclusions and offerings.
• They will also be responsible for completing the enrollment if the caller would like to move forward with the plan.
• If the caller is not eligible they are letting them know who they can call for more information.
• In addition will responsible for transferring calls from those who call into the wrong department. If there is downtime there would be outbound calls to families who’s dependents are aging off of plan and offering individual quotes to those.

Necessary Skills and Strengths:

Health Insurance Sales | Medicare | Medicaid | Medical Terminology | EMR/EHR Systems | Health Insurance Coverage | Multi-Tasking | Health CSR |

Core Experience:

• Licensed Health Insurance (1+ year of experience)
• Need to be licensed in the state of Virginia if they are from out of state will take if they are open to get out of state license
• Need to get certified for Marketplace plans through CMS - its free
• Need to have health insurance sales
• Call center
• Computer skills - use Oracle, Microsoft Office especially MS Teams