Close Icon
CareerCircle Logo


Job Search & More

Search for and find Customer Service Representative jobs and Aston Carter jobs at
Aston Carter jobs, learn more at

Customer Service Representative

Aston Carter

Posted Tuesday, July 18, 2023

Posting ID: JP-003911200

×Not Interested
Save Job
Midlothian, VA
Facebook iconTwitter iconLinkedin icon

Aston Carter is hiring for a Customer Service Representative on behalf of a local disposal services company!

Job Details:

- Respond to customer service inquiries, request, complaints. Inbound calls and emails.

- Estimated 80 minimum per day

- Majority of calls are for the Richmond area. Will occasionally get calls for other locations

- Cancelling and terminating accounts due to moving, disconnection, etc.

- Crediting accounts

- Escalated calls

- Required to dispatch call to appropriate department

- Resolve all issues in a timely manner

- Calls will be in regard to scheduling, billing, service, ETA's for dumpster deliveries

- Utilize pricing sheets to price containers for customers

- Enter service and route data into computer for billing and scheduling purposes

- Will be creating some new orders (both home and residential)

- All info entered in database "Trucks", which they will train on, but Microsoft experience is translatable


-Customer Service (2 years +)-- Strongly prefer call center experience

-High volume inbound calls

-Microsoft Office Experience

Soft Skills:

- Ability to learn quickly

- Ability to work independently

- Ability to work in fast paced environment

- Phone etiquette

Contact Information


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Tag icon for On-SiteOn-Site
call center
customer service
customer support
inbound call
order entry