Implementation Consultant SR - Norfolk, Virginia | CareerCircle
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Implementation Consultant SR

Aston Carter

02/22/2022

Posting ID: JP-002662699

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Norfolk, Virginia
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Description:

Aston Carter is hiring an Implementation Consultant Sr. for a company located in Norfolk, VA. This role supports clients who outsource the majority of their HR guidance/support functions to the company. The Implementation Consultant Sr. role is a highly customer oriented role that is focused around the onboarding of new clients into the program, they handle most of the interaction with the client to ensure they are onboarded correctly, specifically regarding payroll services.

Responsibilities:

  • Conducts meetings with the clients to discuss components of Payroll, Benefits, Risk and Safety, 401(k), co-employment practices and Human Resources.
  • Coordinates amongst teams the implementation of the products and services
  • Manages the completion of tasks and provides timely and accurate input on project status to the Client, Benefits, 401(k), Division Implementation, HR, Payroll and Sales
  • Owns the client relationship during the initial relationship with client.
  • Manages client expectations, overcomes configuration and compliance issues, delivers messaging, addresses billing issues, and drives the reasons they bought PEO
  • They also own the results of the implementation survey / client satisfaction.
  • They are the first impressions of the service business and accountable for 1st year retention.

Qualifications:

  • At least 2 years of professional experience required
  • High level of professionalism
  • Must have great communication skills written and oral
  • Experience in handling customer interaction and project management/fulfillment
  • Some knowledge of payroll, benefits, AP/AR, implementation or client onboarding preferred

Pay: $25-28/hour based on experience

Location: Norfolk, VA (on-site)

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Nicole Parnell

Phone: +18042053786

Email: nparnell@astoncarter.com

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