Product Owner

Description:

The technology product management organization designs, develops, and manages activities for a specific product or group of products, from product definition and planning through production, release, and end-of-life. It is responsible for management of the full product lifecycle with a technical focus, including the strategy, design, development, management, and end-of-life of new, existing, or acquired products. The organization leverages market insights and emerging technology developments and trends to understand market/customer needs, as well as identify new opportunities or make adjustments to current product offerings. Team members balance deep subject matter expertise with knowledge of business use cases and strong technical aptitude. The organization is accountable for delivering product performance in alignment with expectations and updates changes to a product portfolio to improve competitive position and produce optimal product performance to meet customer and market needs. It is accountable to the OptumServe business line P&L owners and is responsible for cross-functional stakeholder management, including (but not limited to) design, engineering, scrum teams, and business leaders

Skills:

Agile, Product management

Top Skills Details:

Agile,Product management

Additional Skills & Qualifications:

To deliver on the organization’s responsibility, the Sr. Tech Product Operations Manager position conducts the following: • Supports capabilities under a product area • Understands the “what & why” of user stories/features, ensures their relationship to OKRs, and how each may impact the customer • Understands and contributes to initiatives and value propositions to deliver a thoughtful, holistic solutions • Engages with users and delivers incremental value to consumers that will increase Net Promoter Score (NPS) • Communicates effectively to build relationships with key stakeholders (scrum teams/product leads/delivery leads) • Identifies and appropriately leverages SMEs • Understands primary capabilities within the portfolio/product line • Actively advances understanding of product model and product culture across assets/teams • Understands a feature’s impact/relationship on other functionality • Speaks credibly to both business and technology partners across teams and levels • Diffuses conflict by driving consensus based on the greater good of the product and customer needs • Manages prioritization and trade-offs between customer experience, business requirements, technical limitations, performance, and operational • Drives the budget at feature/scrum team level • Translates customer insights into actionable jobs to be done • Supports the product backlog and prioritization • Decomposes capabilities into manageable features/stories and partners with engineering teams on the creation of requirements and user stories • Effectively balances needs of operations and technical teams • Builds relationships to be a trusted partner and provides situational support to other product teams • Positively influences capability outcomes Page 2 of 3 © 2020 Logistics Health Incorporated. All rights reserved. • Effectively leads cross-functional meetings • Interfaces well with direct leadership

Experience Level:

Entry Level